Frequently Asked Questions

 
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General

 
Do you host adult sites?
10 | Views 1756 | Updated now 1 year
How do I choose a suitable hosting package?
3 | Views 2551 | Updated now 1 year
Can I test the services?
2 | Views 997 | Updated now 1 year
Can I change my hosting package?
2 | Views 891 | Updated now 1 year
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Domains

 
How do I get a domain's EPP code?
| Views 1225 | Updated now 1 year
What does the code 'EPP' stand for?
| Views 872 | Updated now 1 year
How can I transfer a domain to Hostico?
| Views 848 | Updated now 1 year
How do I change the owner of a .ro domain ?
| Views 784 | Updated now 1 year
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?
1 | Views 659 | Updated now 1 year
How do I cancel a service ?
| Views 833 | Updated now 1 year
What is a PIN code and what is it used for?
| Views 821 | Updated now 1 year
How long does it take to activate my order ?
| Views 728 | Updated now 1 year
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Payment

 
I paid, why does the unpaid invoice appear?
3 | Views 968 | Updated now 1 year
Can I pay services in advance ?
1 | Views 691 | Updated now 1 year
When do I receive the invoice for payment?
| Views 802 | Updated now 1 year
How can I pay an invoice ?
| Views 694 | Updated now 1 year
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Technical

 
Do you offer SSH access ?
1 | Views 772 | Updated now 1 year
What is the difference between SSD and NVMe
| Views 1428 | Updated now 2 years
How do I redirect a domain from HTTP to HTTPS?
| Views 792 | Updated now 1 year
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Email

 
What does safelisting mean, and how we activate it?
| Views 1095 | Updated now 1 year
How can I rebuild my domain reputation in GMail?
| Views 999 | Updated now 2 years
What are DKIM, SPF and DMARC?
| Views 646 | Updated now 1 year
Why do emails get in the spam folder?
| Views 617 | Updated now 2 years
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SEO

 
What is SEO (Search Engine Optimization)?
2 | Views 840 | Updated now 1 year
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DNS

 
How do I change a domain's nameservers?
| Views 1422 | Updated now 1 year
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