Why do emails get in the spam folder?

Frequently Asked Questions Email | email | spam
Find out in this article why emails get in the spam folder
by Mark DohiViews 1103Published 06/04/2022

In some cases, emails sent by you to various recipients may get into the Spam folder. This problem can have many causes. The most common are:

 

The hosting IP (shared or dedicated) is listed in a blacklist
- The IPs assigned to the hosts are checked daily and are delisted by Hostico at the same time being checked and the cause of the listing resolved. This problem is most common on hosting packages without dedicated IP. If one of the accounts you share the shared IP with is infected and / or generates spam messages, the IP is blacklisted and all accounts that use that IP will be affected. To avoid this problem, it is recommended that you purchase a dedicated IP.

 

The IP assigned to the local device (from which you are sending emails) is blacklisted


Emails sent by you have been marked as Spam by some recipients
- in this case, the only option is for the recipients to mark your emails as Not Spam.

 

Emails do not contain unsusbcribe links.

 

Emails contain a subject and / or content that triggers the antispam filters of the receiving servers.

- This problem is especially true for free email providers such as Google, Yahoo, etc., whose antispam filters are extremely aggressive. It is recommended that you check your keywords in the subject and content of your emails to avoid triggering spam filters. There are various sites on the internet that analyze your emails and identify the keywords that trigger spam filters: https://www.google.com/search?q=check+email+for+spam+keywords

 

Emails contain attachments that are known to be malicious.
- .txt, pdf, word, excel attachments generally do not cause problems in this regard, but .exe, .bat, .jar, .rar, etc. executable attachments will certainly be blocked instantly by antispam filters . Try to use only documents for attachments, especially for recipients using free email services.

Similar Articles

2
How can we tell if an email message is a phishing attempt?Frequently Asked Questions General | email | phishing | mail | spam
This article explains how you can check certain aspects of a PHISHING email message.
by Mihai BobriucViews 1297Updated 1 yearPublished 09/11/2022
1
Do you offer SSH access ?Frequently Asked Questions Technical | ssh | access | hosting
Find out if we offer SSH access!
by Ana RednicViews 1133Updated 2 yearsPublished 25/10/2018
What does safelisting mean, and how we activate it?Frequently Asked Questions Email | safelisting | e-mail | email | gmail | yahoo
In this article we will explain the term safelisting, and how it is activated on different e-mailing platforms
by Mark DohiViews 1647Updated 2 yearsPublished 06/04/2022
How can I rebuild my domain reputation in GMail?Frequently Asked Questions Email | mail | gmail | spf | dkim | dmarc | cpanel | spam
This article explains how to restore a domain's reputation if GMail messages arrive or are seen as SPAM.
by Mark DohiViews 1495Published 2 yearsPublished 06/04/2022
What is a PIN code and what is it used for?Frequently Asked Questions Commercial | pin | phone | voip | security
Telephone security system
by Mark DohiViews 1366Updated 2 yearsPublished 28/06/2022